How do I find out how old my Hisense air conditioner is?

Find the rating label (On the side or back of the outdoor unit. Some have a second label on the indoor coil), then enter the serial number or a photo of the label on Appliance Age. It checks supported serial date codes or a printed date for you, free; some formats need more information.

Can I tell how old my Hisense air conditioner is by the model number?

The model number tells you which model it is, not when your unit was made. Look for a manufacture date or a supported date code in the serial number, printed next to the model number on the same label.

Can I decode a Hisense serial number myself?

Some Hisense product families have serial date codes, while others need a printed date or manufacturer confirmation. Repeated year codes can produce multiple candidate years; the model and original documents help resolve them.

Where can I get Hisense air conditioner parts?

From an appliance parts retailer. Have the model number from the rating label ready so the parts fit.

Brands › Hisense › Air conditioner

How old is my Hisense air conditioner?

Check the rating label of your Hisense air conditioner for the serial number and any printed manufacture date. Enter the details or a label photo to check supported date formats, typical service life and available recall notices.

Check your Hisense air conditioner

Find the rating label: On the side or back of the outdoor unit. Some have a second label on the indoor coil.
Take a photo of the whole label, or note the model and serial numbers.
Check it on Appliance Age. It is free, and no account is needed.

Brand: Hisense

Include the whole rating label in good light, without glare.

Appliance type (optional)Country

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Help finding the model and serial number

Where is the serial number on a Hisense air conditioner?

On the side or back of the outdoor unit. Some have a second label on the indoor coil.

Keep the model, serial and any separate production code or printed date together. Not every serial number contains a publicly decodable date.

Hisense age can't be read from the serial number

Hisense doesn't publish a reliable way to calculate an HVAC unit's age from its serial number. Check the rating plate for a printed manufacture date. If none is shown, contact Hisense Customer Service with the model, serial number, and batch number.

The shorter value beside “SERIAL NO.” is the serial. Keep the longer barcode text as supporting information.

Canada support: 1-855-344-7367

United States support: 1-877-465-3566

An installation invoice or service record can help establish the equipment’s history. A standards revision year, patent date or manual copyright date is not its manufacture date.

Checking the manufacture date

Use the format that belongs to this product family. A printed production date, a supported serial code or manufacturer confirmation can establish the age. Repeating year codes may leave more than one possible year; a model-series introduction date helps narrow the range but does not date your individual unit.

How long does a Hisense air conditioner last?

Air Conditioners typically last 12 to 17 years. Use, water quality and maintenance matter more than the brand. Keep 60 cm clear around the outdoor unit and rinse the coil from the inside out each spring.

More about air conditioners

ENERGY STAR certified Hisense air conditioners

18 Hisense models are currently ENERGY STAR certified, 5 of them sold in Canada. The certified models went on the market between 2024 and 2026. An older Hisense air conditioner may use more energy than today's certified models.

Compare models on ENERGY STAR

Source: ENERGY STAR open data, 2026-10-08.

Hisense air conditioner parts

Parts that wear out most often on air conditioners:

Run capacitor
Contactor
Condenser fan motor
Air filter
Thermostat

Have the model number from the rating label ready so the parts fit.

Hisense air conditioner recalls

Every Hisense check is compared with Health Canada, U.S. CPSC and U.S. NHTSA recall notices.

Search Hisense air conditioner recall notices

Questions

How do I find out how old my Hisense air conditioner is?: Find the rating label (On the side or back of the outdoor unit. Some have a second label on the indoor coil), then enter the serial number or a photo of the label on Appliance Age. It checks supported serial date codes or a printed date for you, free; some formats need more information.
Where is the serial number on a Hisense air conditioner?: On the side or back of the outdoor unit. Some have a second label on the indoor coil.
Can I tell how old my Hisense air conditioner is by the model number?: The model number tells you which model it is, not when your unit was made. Look for a manufacture date or a supported date code in the serial number, printed next to the model number on the same label.
Can I decode a Hisense serial number myself?: Some Hisense product families have serial date codes, while others need a printed date or manufacturer confirmation. Repeated year codes can produce multiple candidate years; the model and original documents help resolve them.
How long does a Hisense air conditioner last?: Air Conditioners typically last 12 to 17 years with normal use and maintenance.
Where can I get Hisense air conditioner parts?: From an appliance parts retailer. Have the model number from the rating label ready so the parts fit.

Other Hisense appliances

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